Welcome to our frequently asked questions page.

What type of parking is available?

At this time, we do not have a garage, but we have at least 3 car off street parking just outside our front yard, and an additional parking spot in front of our boat trailer in front of the side part of our property. Lakeview Drive is also a very quiet street, rarely do vehicles drive by, and as long as you don’t block cars from driving by, you can park on the street as well. Please note that the garbage truck will need room to go by on friday mornings.


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What kind of fish are found in Acre Lake?

Acre Lake aka Acre Pond, is over 4o acres and we have caught bass, blue gill, crappie, perch and catfish. You can keep some of your catches to cook up and eat. We recommend releasing some of the smaller fish.


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What is included in with the cable and how many TVs do you have?

We have 3 new smart TV’s. A 55 inch in the living room, a 35 inch in the master bedroom and a 43 inch down in the basement. We have just upgraded our cable service with the extended version, giving our guests hundreds of channels to access. We currently did add access to our Netflix service for your convenience. All of our televisions have access to streaming services such as Hulu and HBO Go, so if you are a member of any of those services, you will need to have your username and password to those service handy to access these movies and shows.


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What internet options do you include?

We also offer high speed internet, and a long ethernet cable to connect to a laptop or similar device for even better video or movie streaming. It is located near the modem/router. Keep in mind, our cell phone service is spotty due to being in a rural area. So, if this tends to be a problem for you during your stay, try connecting your phone wirelessly to our network for better reception.


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What are the check-in and check-out instructions?

You will receive these instructions a few days prior to your stay, but here is some of the basic list of information that you will be receiving. Check in, this email will provide you with the front door code to get into the house, with standard information on home equipment use and other standard provided services available during your stay, while the check out information is the typical process that most vacation rentals ask of. Please note: We do offer late check-out times, so you don’t have to feel rushed before you leave. This will have to be requested prior to your stay to ensure that the cleaning crew is scheduled after your departure.

Example of checkout instructions: *Start a load of laundry, like towels or comforters. Please note, the comforters and towels can be washed together but not with clothes or sheets as the comforters cause extra lint that you don’t want added to your clothes or the sheets. *Start a load of dishes. *take out trash to trash can by basement door. *Any beds that were used, please take sheets off and put them in a pile by bed, so that cleaning company knows which sheets to wash, and which beds that were not used. *Turn off the coffee maker (if on). *Make sure that thermostat is at a normal temperature. *Don’t forget to remove all of your personal belongings and dispose of all kitchen food/drink items from refrigerator and cabinets, that have been opened and used. If there are any condiments that the next guest can use, please feel free to leave them. *Make sure that the oven, stove and grill are turned off as well as any fire started has been put out. *Lock all of the doors. The front door should lock automatically when shut. Please leave anything that was supplied to you during your stay, so that the next guests can enjoy them, and put them back where you found them.


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What appliances are available for our use?

We have a full size refrigerator, with water and ice maker. Microwave, stove and oven as well as dishwasher are all nicely sized. Please note: to operate the dishwasher, just press start and close it. We have an electric can opener, coffee maker, and tea kettle. Please note that the coffee maker does not shut off automatically. We also have a full size washer and dryer that works very well. Please note that the lint from the dryer does need to be removed on a regular basis. We also have a charcoal grill just outside of the basement door on patio. It can be rolled out into the yard, but please put it back under patio after use.


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Is there a trash collection service available?

Trash collection service is on thursday mornings, Recyclable trash is picked up once per month, on the 3rd week, on tuesdays.


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In your listing, it states that you have over 3 acres, but I only see the house that sits on property that appears to be under an acre, can you explain?

Sure! We own 3 wooded acres behind the lake house, on the other side of Lakeview Drive, that ends at the top before you reach Owego Turnpike road. While we don’t have walking trails to access the wooded property yet, you are more than welcome to hike it, just be safe, because it can get steep. We also own some property on both sides of the lake house, which gives you plenty of privacy between neighbors. Guests can also take a relaxing walk around the entire lake, while sightseeing wildlife that surrounds you.


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I am aware that you have cameras on the outside of the lakehouse. While staying there, how do I know that you aren’t personally spying on your guests?

The cameras are only there to protect the house and its content when it is empty. We will disarm it on the day guests arrive and arm it on the day guests depart. The guests can also disconnect the cameras by unplugging the modem. But please re-connect the modem once you plan to depart.


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How many bathrooms do you have?

We have 2 full bathrooms. The one on the main level, includes a tub/shower combo, The jacuzzi style bathtub is great for relaxing and soothing achy muscles, but be sure to fill the water up past the jets, before pushing the button to turn them on. We offer plenty of towels and toiletries that are included during your stay.

The second bathroom was built earlier this year and offers a large walk-in shower and is located down in the basement. We still have some final touches to do, but the bathroom is fully enclosed.


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How is the tap water at the lake house? I have heard that some areas do not have good drinking water from their wells.

We did a very thorough test when we purchased the house in 2020, on our entire water system, and it came out very good, with no issues. However, we do have a well and sometimes wells can have issues, but we recently added a sedement filter system, to help with any future water issues.

Our refrigerator also has a water dispenser and ice maker. The water filter was recently replaced as well but our refrigerator water tends to come out slow.


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How do I operate the gas fireplace?

Open the bottom panel of the fireplace.  If the pilot light is not on, turn the pilot knob, then push and hold in.  While doing that, press the red star like button in a few times until it ignites. There is also a high and low setting. The button to left side turns on the fan (and the switch to right of fireplace also needs to be turned on for fan to work).  It helps to circulate the fire.   When you are done using the fireplace, please turn off button and switch to turn off the fan. We do try to keep the pilot light on, during the winter months, for easier access of using the fireplace. PLEASE NOTE: Extended amounts of gas use can cause our tank to run low on propane which also affects our stove used for cooking. So, we ask that our guests turn off the fireplace when gone and prior to heading to bed.


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How do I get the key to unlock the the front door?

Before your stay, you will get an email with check-in instructions. In that email, you will get the keyless code to unlock the front door. The front door should automatically lock when you leave, but if it doesn’t, please press the button above the numbers on the door to lock it.


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How do I find rates and booking information?

Currently, we are set up to book reservations through Airbnb, VRBO/Homeaway. You will find these links on our contact page. You will also find our current rates and any specials currently running on both Airbnb and VRBO/Homeaway. There is a list of reviews located in our listings on both of these sites as well.


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Do you have gas or electric heat at the lake house during the colder months?

We have heat by oil tanks, as well as a gas fireplace by propane. Our upstairs bathroom has a switch for electric heat, so you aren’t freezing after you take a shower or bath.


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Do you have a/c during the summer months?

Yes we do! We have a central air conditioner.


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Are there any boats available to use, as well as fishing supplies and life jackets?

Yes, and so far we have a 12 foot fishing boat with trolling motor, several life jackets, 2 fishing poles, two person kayak with oars and a small inflatable tubes. We also have a pedal boat that is in the process of being repaired. Please keep in mind, that in some point in the future, they may get damaged, and in this case, please let us know, so we can replace it with something else. Most of this will be located in the basement or outside the basement patio.


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Are sheets and linens included?

Yes! All of our beds will have clean sheets, pillow cases and comforters on them. There are also extra bedding and comforters available for our guests. We also supply plenty of towels.


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